Shipping

We currently offer free shipping to the US, Canada, Uk and EU.
Customers from other countries need to contact us at
service@sylvoxtv.com to confirm the shipping fee.
Normally we will ship the goods within 48 hours after confirming your
order. All products are shipped via UPS or FedEx with Standard
Shipping. Standard shipping takes an estimated 2-5 business days
(excluding weekends and holidays) after you receive the confirmation
email. For large TVs (65", 75"), we deliver the product by truck and you
will receive it within 5-10 days. Due to the Covid-19 outbreak, delays
may affect certain shipments. Your patience is greatly appreciated!
Orders placed after 2pm CDT on Friday will be processed the following
Monday.


Prices
All prices on the official website are exclusive of taxes. You must pay
the applicable taxes according to your local tax policy at checkout.
Tracking your shipment
We use standard logistics providers to ship your items. You will receive
one or more tracking numbers in the confirmation email we send you
when your order ships. This tracking number can be used to check the
status of your shipment on the provider's website using the links
provided.


Order not received
lf you do not receive your order within the estimated delivery time
frame, please contact us at service@sylvoxtv.com. Our team will surely
solve your problem.